Product FAQs

Personal Activity Tracker

Where's the best place to wear it?

We give you a wrist band and a magnetic clip so that you can wear it wherever you feel most comfortable. However, for sleeping, it's best worn on your wrist so we can capture each minor movement you make and give you the most accurate sleep data.

Is the app free?

Yes, the app is free to download and use!

What kinds of phones work with the nuyu® app?

Android:

Compatible with most models except HTC One Max, Android version 4.4.2, and HTC One Remix, Android version 4.4.2.         

 

This includes Samsung phones and tablets, etc.

 

How do I pair my activity tracker to my phone or tablet?

Download the nuyu™ app from the app store on your phone or tablet, and follow the on screen instructions.

Are there different sized wrist bands?

We offer one size wrist band. It has 11 wearing positions to fit almost all wrist sizes.

Can I get it wet?

Yes! You can shower and go swimming while wearing your activity tracker.

How do I know when to replace the battery?

We'll let you know in the app when it's getting time to replace your battery.

What battery does it take?

Health o meter™ nuyu® Personal Activity Tracker takes the CR2032 battery that is available anywhere batteries are sold.

How long does the battery typically last?

The battery in your activity monitor will last for about 90 days. Depending on how often you swipe your screen to turn it on and sync with your phone/tablet, it will use more or less battery.

How long is the warranty?

We offer a one year limited warranty.

What is Auto-Sleep?

Auto-Sleep is a feature that allows your activity monitor to let you know when you've fallen asleep and when you wake up. It also tracks your light and deep sleep patterns and provides you with information on how you slept.

How to Tell if your nuyu® Activity Tracker is Right Side Up

How to Enter Exercise Mode on your nuyu® Actvity Tracker

How to Reset the nuyu® App Touch Sensor

How to Swipe your nuyu® Activity Tracker